Frequently Asked Questions

Experience the difference with us! Unlike other agencies, we provide an extensive range of options to cater to the needs of both job seekers and employers. Take control of your schedule and work with companies you want to work with, remotely. Say goodbye to the arduous and stressful job search process. Apply today and let us guide you towards the support and placement you deserve. 

The compensation range varies from $10.00 to $22.00 per hour, depending on the Fortune 500 company YOU choose to work with and that are available. Your earning potential is determined by the specific company YOU select as your preferred deployment.

Typically, carriers have a mandatory two to four-week certification training program. During this period, you are not paid, and you are expected to dedicate four hours each day from Monday to Friday. However, in most cases the carrier can offer a "Learn While You Earn" certification training program, which will allow you to begin receiving compensation after two weeks of certification training  Once the training is successfully completed, you can commence your work responsibilities and begin getting paid. 

To maintain a favorable standing, it is required to work a minimum of 15 hours biweekly.

Apply Now!

Experience our seamless and efficient process! Skip the hassle of submitting a resume and going through interviews. With us, it's as simple as filling out our "apply now" application to gain immediate access to our New Agent Orientation. During this comprehensive orientation, we will walk you through everything you need to know about our remote-working opportunities and guide you through the registration process for portal access. Get started today and embark on an exciting journey with us! 

Once you've completed the registration process, you'll be directed to take a brief skill assessment. Upon successfully passing the assessment, you will unlock access to a wide range of our clients. Once you've chosen a client, you'll proceed to complete a background check and their specific program designed to transform you into a Certified Customer Support Professional (CSP). This comprehensive process ensures that you are fully prepared and equipped to provide exceptional customer support. 

Congratulations on becoming a Certified Customer Support Professional! Now, it's time to start earning and create the future you desire, all from the comfort of your own home. Choose the hours that align with your lifestyle, allowing you to achieve the work-life balance you've always wanted. Your new career awaits, where you have the power to shape your own success. 

Absolutely! You have the opportunity to work for multiple Fortune 500 companies simultaneously. However, to maintain a good standing with each company, it is necessary to commit to a minimum of 15 hours of work biweekly for each company. This ensures that you maintain a positive relationship and meet the requirements set by each organization. That begin said, you cannot completed the certification training for multiple carriers at the same time. You can only be in 1 certification training at a time.